jl991 Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using any part of the jl991 platform available at jl991.app (hereinafter referred to as "jl991," "the Platform," "we," "us," or "our"), you ("the User," "you," or "Player") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease using the jl991 platform. Continued use of jl991 following any amendment to these Terms constitutes your acceptance of the revised Terms.

2 Eligibility

To register and use jl991, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). Underage gambling is strictly prohibited on jl991.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold player accounts on jl991.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction of residence. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering.
• You must not be a current employee, contractor, director, officer, or agent of jl991, nor an immediate family member of any such person.
• You must not be self-excluded from jl991 or any other gambling platform under a self-exclusion agreement currently in force.
• You must not be listed on any exclusion register maintained by PAGCOR or any other relevant regulatory authority.

jl991 reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

3 Account Registration

Each individual is permitted to hold only one (1) active account on jl991. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.

When registering for a jl991 account, you agree to:

• Provide accurate, complete, and truthful information in all registration fields, including your full legal name, date of birth, Philippine mobile number, and any other information requested.
• Maintain and promptly update your account information to ensure it remains accurate and current at all times.
• Not register using a false identity, pseudonym, or the identity of any other person.
• Not register on behalf of any third party.

jl991 reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason for such refusal. Account registration does not guarantee access to all features of the jl991 platform, which may be subject to additional verification requirements.

4 Account Security

You are solely responsible for maintaining the confidentiality and security of your jl991 account credentials, including your username, password, and any one-time PINs (OTPs) issued to your registered mobile number. You must not share your login credentials with any other person under any circumstances.

You agree to notify jl991 immediately upon becoming aware of any unauthorised access to or use of your account. jl991 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

jl991 will never ask you for your password via SMS, email, live chat, or any other communication channel. Any communication purporting to be from jl991 that requests your password should be treated as fraudulent and reported to our support team immediately.

• Use a strong, unique password for your jl991 account that is not used on any other platform.
• Enable two-factor authentication (2FA) in your account security settings.
• Always log out of your jl991 account when using shared or public devices.
• Only access jl991 through the official domain jl991.app — verify the URL before entering your credentials.

5 Deposits & Payments

jl991 accepts deposits via the following payment methods available to Philippine-based players: GCash, Maya (PayMaya), and bank transfer via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to eligible Philippine bank accounts may also be accepted.

The minimum deposit amount on jl991 is ₱100. Maximum deposit limits may apply and will be communicated to you within the deposit interface. All deposits are processed in Philippine Peso (PHP).

By making a deposit on jl991, you confirm that:

• The funds you are depositing are not derived from any illegal activity.
• You are the rightful owner of the payment method being used.
• You are not depositing funds on behalf of any third party.
• You understand that deposits made to jl991 are for the purpose of gaming and entertainment only.

jl991 does not accept deposits via cryptocurrency of any kind, nor via credit cards for gambling purposes, in compliance with applicable Philippine regulations. Any deposit attempt using a prohibited payment method will be declined and returned to the originating account.

6 Withdrawals

Withdrawal requests on jl991 are processed to the same payment method used for the most recent qualifying deposit, where technically possible. jl991 reserves the right to request identity verification documents before processing any withdrawal request, including but not limited to a government-issued photo ID and proof of ownership of the payment method.

The following conditions apply to all withdrawal requests:

• The minimum withdrawal amount is ₱200. Requests below this threshold will not be processed.
• Any active bonus funds or wagering requirements attached to your account balance must be satisfied before a withdrawal can be processed from the affected portion of your balance.
• Withdrawals cannot be directed to third-party accounts, payment methods not registered in your name, or payment methods not previously used for deposit on your account.
• jl991 targets GCash withdrawal processing within five (5) minutes of approval, though processing times may vary depending on payment provider availability and verification requirements.
• Bank transfer withdrawals may take one (1) to three (3) business days to reflect in your account, depending on the receiving bank's processing schedule.

jl991 reserves the right to delay or withhold withdrawal processing pending completion of identity verification, anti-money laundering checks, or investigation of suspected fraudulent activity. In such cases, jl991 will notify the affected player and provide a reasonable timeframe for resolution.

7 Bonuses & Promotions

jl991 offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to the specific terms and conditions stated at the point of offer, which form part of these Terms.

General bonus conditions applicable to all jl991 promotions unless otherwise stated:

• Bonuses are available to eligible registered players only. jl991 reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per payment method, unless explicitly stated otherwise.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be stated in the specific bonus terms.
• Bonuses have an expiry period from the date of issue. Any bonus balance and associated winnings remaining at expiry will be forfeited without compensation.
• jl991 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice, provided that any bonus already credited to a player's account will be honoured subject to the applicable terms.
• Any attempt to abuse, exploit, or manipulate the jl991 bonus system — including but not limited to the use of multiple accounts, coordinated betting strategies designed to circumvent wagering requirements, or collusion — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.

8 Game Rules & Fairness

All games available on jl991 — including slots, live dealer games, table games, and specialty games — are governed by the individual game rules provided within each game interface. In the event of any conflict between these Terms and the rules of a specific game, the specific game rules shall prevail with respect to that game.

jl991 is committed to providing a fair gaming environment:

• All Random Number Generator (RNG) games available on jl991 are sourced from licensed game providers whose RNG systems are independently tested and certified by recognised testing laboratories.
• Live dealer games are conducted using physical equipment — real cards, real roulette wheels, and real dice — operated by trained dealers in licensed studio environments. Live game streams are not manipulated in any way.
• Return-to-Player (RTP) percentages for slot games are as certified by the respective game providers and are available within each game's information panel.
• In the event of a technical malfunction during a game round, jl991 reserves the right to void the affected round and return the wagered amount to the player's account. Winnings generated during a demonstrably malfunctioning game round will not be paid.

jl991 does not manipulate game outcomes in any way. All game results are determined by certified RNG systems or live physical equipment, as applicable. Any player who suspects game manipulation is encouraged to contact our support team with specific details for investigation.

9 Prohibited Conduct

The following conduct is strictly prohibited on jl991 and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account on jl991, whether under your own name or any other identity.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using the jl991 platform for any purpose related to money laundering, fraud, or any other illegal activity.
• Attempting to hack, reverse-engineer, or otherwise interfere with the technical operation of the jl991 platform.
• Using automated software, bots, scripts, or any other artificial means to interact with jl991 games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in jl991 games or systems. Any such vulnerabilities must be reported to jl991 immediately and must not be exploited for personal gain.
• Engaging in any form of harassment, abuse, or threatening behaviour toward jl991 staff or other players.
• Allowing any third party to access or use your jl991 account.

jl991 employs sophisticated fraud detection and anti-money laundering systems. All transactions and gaming activity on the platform are monitored. jl991 cooperates fully with Philippine law enforcement and regulatory authorities in all investigations of suspected illegal activity.

10 Responsible Gaming

jl991 is committed to promoting responsible gaming and minimising the potential for gambling-related harm among its players. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal distress.

The following responsible gaming tools are available to all registered jl991 players at no cost and without restriction:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your jl991 account. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Loss Limits: Set limits on the maximum amount you are willing to lose within a defined period.
• Session Time Reminders: Set reminders to alert you when you have been playing for a specified duration.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours, 7 days, 30 days, or 90 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from jl991. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period. Players who self-exclude will be removed from all marketing communications immediately.

11 Intellectual Property

All content on the jl991 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the platform — is the property of jl991 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jl991 platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from jl991 without prior written consent.
• Modify, adapt, translate, or create derivative works based on jl991 content.
• Use any jl991 trademarks, logos, or brand elements without prior written authorisation.
• Frame or mirror any portion of the jl991 platform on any other website or platform.

Any unauthorised use of jl991 intellectual property may result in legal action. If you believe that any content on jl991 infringes your intellectual property rights, please contact us at the address provided in Section 16.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jl991 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the jl991 platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill.
• Interruption of service due to technical failures, maintenance, or circumstances beyond jl991's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Any losses arising from your reliance on information provided on the jl991 platform.

jl991's total aggregate liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you into your jl991 account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude jl991's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

13 Termination

jl991 reserves the right to suspend or terminate your account at any time, with or without prior notice, if jl991 reasonably believes that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if required to do so by a regulatory authority or court order.

Upon termination of your account:

• Your access to the jl991 platform will be immediately revoked.
• Any real-money balance remaining in your account (excluding bonus funds subject to forfeiture) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.
• Any bonus funds and associated winnings may be forfeited if the termination is due to a breach of these Terms.

You may also close your jl991 account voluntarily at any time by contacting our support team. Voluntary account closure requests will be processed within five (5) business days, and any remaining real-money balance will be returned to you subject to standard withdrawal procedures.

14 Amendments

jl991 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jl991 will notify registered players via the email address or mobile number associated with their account, and/or by displaying a prominent notice on the jl991 platform.

The date of the most recent revision will always be displayed at the top of this page. Your continued use of jl991 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using jl991 and may request account closure as described in Section 13.

15 Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of any dispute between you and jl991, you agree to first attempt to resolve the matter informally by contacting jl991's customer support team. jl991 will make reasonable efforts to resolve disputes promptly and fairly.

If a dispute cannot be resolved informally within thirty (30) days of the initial complaint, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for final resolution.

16 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the jl991 platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the jl991 platform
• Response Time: We aim to respond to all email enquiries within 24 hours

For responsible gaming support, self-exclusion requests, or account limit adjustments, please contact our dedicated responsible gaming team via live chat or email, available around the clock.